We´ll have answers. We have compiled here below some of the most frequently asked questions. If you can´t find on the list what you are looking for, drop us a line. We´ll love to hear from you.
What...? Urgent Spanish English translations?
oTranslations.com is a translation service with clients located around the world. We operate online using the latest communication tools.
Wherever the Internet is available, oTranslations.com is there to help.
The location of our customers is not an issue-we are only an email away!
If the document is in Word (Office Word 2007), use the word count tool in Microsoft Word.
If the document is in another format, send us the file and we will carry out a word count for you with no obligation.
We work with many different file types, including tagged files such as SGML, XML, HTML, XLIFF, and SDLXLIFF, in addition to OpenDocument files, simple text files, source code files such as Java and Microsoft .NET, Microsoft Word, Excel and PowerPoint files, and some Adobe formats such as PDF, FrameMaker, InDesign, and InCopy.
- Up to 500 words: 12 hours
- 1000 to 2000 words: 36 hours
- Over 2000 words: 48 hours, at a rate of 2000 to 2500 words per day
For high-volume and urgent projects, we are able to set up groups of several translators working simultaneously.
- Credit cards: Mastercard, Maestro, Visa, Visa Electron, Euro6000, American Express, Diners Card, and China UnionPay. All payments are made through our secure server.
- Wire transfer
For new customers and orders over €100, a deposit is required upon confirming the order.
Payment details are outlined on the quote.
Delivery Dates and Turnaround Dates
You can find more information on quality assurance in Terms and Conditions of Sale.
You can find more information about deadlines in Terms and Conditions of Sale.